Abbiamo incontrato questa agenzia per caso in fiera del turismo a Madrid e tra tante ci ha subito colpito per il suo approccio realmente socialmente responsabile. Ci siamo affidati a loro per un'escursione di più giorni in Cuyabeno (ma ne hanno altre di vario genere che spaziano dalle Galapagos ai vulcani). Ci siamo trovati benissimo, siamo stati seguiti con cura e cortesia fin dai momenti di preparazione del viaggio da Cinthya, che ci ha poi seguito a distanza durante tutta l'escursione. L'organizzazione é stata impeccabile, si sono occupati dalla A alla Z di trasporto, attività, alloggio e pasti, hanno fornito sempre informazioni chiare e precise e siamo stati veramente riempiti di attenzioni. Il prezzo considerando la cura ai dettagli é stato veramente eccezionale. Assolutamente consigliato, Cinthya grazie ancora!

Ich hatte einen 26 Tage Trip gebucht. Ecuador (Amazonas, Quito) , 3 Galapagos Inseln (San Christobal, Isabella und Santa Cruz) und Peru (Lima, Arequipa, Puno und Cusco) waren darin enthaltenen. Ich hatte mit Samaela immer eine direkte Ansprechpartnerin für die gesamte Reise. Egal welche Frage ich hatte, sie wurde stets sofort von ihr beantwortet. Alle gebuchten Ausflüge verliefen reibungslos vom Transfer vom Hotel bis zur Ausflugsstätte. Die Guides vor Ort waren immer super, keiner wirkte als wenn er nur ein Standardprogramm runter redete. Ich werde den nächsten Urlaub nach Südamerika auch wieder über Responsible Travel Latin America buchen das steht für mich schon fest. Ganz klar möchte ich noch sagen das es in den Touristenregionen wo ich war absolut sicher sind! Gruß Ron

Gran experiencia turística, nos ha permitido conocer, entender y valorar la gran biodiversidad de nuestro pais. La calidad humana y profesional de todo el staff ha llevado nuestra experiencia a convertirse en un gran recuerdo. 100% recomendado

Pasé 3 días en las Islas Galápagos con tres tours organizados por ellos y la experiencia fue simplemente espectacular. Todo estuvo perfectamente planificado y coordinado, desde los traslados hasta cada actividad, lo que me permitió disfrutar sin preocuparme por nada. Cada tour fue único y muy bien organizado, con guías profesionales y atentos que hicieron la experiencia aún más especial. Se nota el cuidado en cada detalle y el compromiso por ofrecer un servicio de alta calidad. Y sobre el destino… no hay palabras suficientes para describir las Islas Galápagos. Es un lugar verdaderamente mágico, con paisajes impresionantes y una naturaleza que te deja sin aliento. Sin duda, una experiencia inolvidable que recomendaría a cualquiera.

We had a fantastic experience working with Cynthia at Responsible Travel. She organized our 3-day, 2-night Cock of the Rock birding tour, along with additional hotel nights in Quito and airport pickup. Everything was seamless from start to finish. All the arrangements were clear and well coordinated, and every detail went exactly as planned. Cynthia was consistently communicative and responded quickly to all of our questions, which gave us great confidence throughout the process. We really appreciated her professionalism and efficiency, and wouldn’t hesitate to book through her again. Highly recommended.

I had a fantastic time at the Bella Vista Cloud Forest Birding. The location is beautiful and guides fantastic. The cafeteria offered wonderful meals including delicious vegetarian options. "Cock of the rock" was advertised and it was fabulous to see. We did have a few power outages which caused inconvenience for people in our shared cabin but the staff worked on it promptly each time. Cynthia Vela from Responsible Travel was extremely helpful with every aspect of our visit, answering all our questions and arranged timely transport. The Galápagos Islands was like visiting a zoo without cages. G adventures had a perfectly polished tour with an even better guide Zambo who made every aspect of our amazing trip unforgettable. The country of Ecuador was wonderful as are its people. I am looking forward to a return visit. I would happily use this company again and recommend it without hesitation.

I and 3 friends travelled to Ecuador and the Galápagos Islands for 12 days. This trip was one of the best I have had thanks to Responsible Travel Our guides were fantastic.. friendly and knowledgeable. The trip was well organized and stress free. Hotel accommodations were superb. The whole trip flowed smoothly. I would highly recommend Responsible Travel

My issue is with the travel company. The Galapagos Islands and their people and wildlife are wonderful. But Travel Local and Responsible Travel (the Ecuador travel agency) made the travel experience horrendous. I’ve done group travel with other agencies, and this trip was the absolute worst from a travel perspective. The schedule every day was vague, chaotic and frustrating. Communication was poor. Our group leader spent 1-2 hours every day trying to get schedule details or resolving issues through Alvaro (Responsible Travel). Major planning/scheduling things regularly went wrong, starting with our plane tickets from Quito to the islands having our names wrong so didn’t match our passports. If not for the local guide (subcontracted by Alvaro) buying us new tickets, we would not have been able to travel with our group and would have missed the Darwin Research Center activities. Our names were wrong with hotels also. We were given wrong information about the Transit Control Cards and the local guide had to straighten that out as well. Everyday something went wrong – like a transport boat not receiving payment, so it wouldn’t leave the marina, and no bus showing up. There was no travel company guide with us. Instead there were national park rangers leading each activity, but no one to help with transportation and lodging issues. Hotels (hostel level accommodations) on Santa Cruz and San Cristobal were .5 to 1 mile from the docks/restaurants/shopping. After two long 13-hour days of non-stop activity, dinner was not included, so, exhausted, we had to find our own way to restaurants for dinner. Most days started at 5:30 am or 6 am which meant waking up and having breakfast even earlier. Multiple activities requiring different gear/clothing were scheduled in a day, so we had to schlepp all our gear all day. One time, after the day’s activities, there was no bus at the dock to take us back to the hotel and, tired and exhausted, we had to walk. Long days made us feel exhausted and angry. Then, on two days, we had to check out of the hotel, then sit in the lobby for 1.5 - 2 hours until we were picked up and taken to the dock for our transport. Daily descriptions were misleading. It made it sound as though there would be time to see Quito, but travel took the entire days both directions. Of the 10 days, 3 were entirely travel days (day 1, 9 and 10). We arrived early and paid extra for a day in Quito and specifically requested that we go to the museum on the tour. We were never told that the museums were closed (Monday) until we were there with the local guide who said we couldn’t do what we requested with Alvaro (Responsible Travel) well in advance. Very disappointing. So very many problems with this travel company.

Nuestra experiencia en las islas Galápagos con Responsible Travel en especial con Cynthia fue maravillosa . La organización impecable, se ajustaron a todos nuestros requerimientos tanto de preferencias por conocer lugares , actividades en general y con los horarios. Mi familia disfruto mucho de la estancia y la coordialidad de todos los guías que nos acompañaron en las islas, todos nuy profesionales por cierto . Prácticamente es solo fluir jeje ellos se encargaron de todo y nos la pasamos espectacular. Los recomiendo totalmente 😊 son 10/10 .

From start to finish, Responsible travel was amazing. Alvaro and Jeferson planned a perfect trip to the Galápagos Islands for me and my family. The communication was fantastic during the planning of the trip. Once the trip started, our hand was held on each step/transfer. It made the whole vacation so easy. On top of it, Jeferson checked in on us via WhatsApp almost everyday. The customer service was top notch. If you want to plan a fantastic trip to Ecuador or the Galapagos, definitely ask for Alvaro and Jeferson. Trip of a lifetime! Thank you again!